Frequently Asked Questions
Everything you need to know about the Nude Project experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within Europe and 7-10 business days for international orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How should I care for my Nude Project garments?
To maintain the quality of our fabrics and prints, we recommend washing items inside out at 30°C and avoiding the use of a tumble dryer. Always check the specific care label on each piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local options like Klarna or Bancontact depending on your region.
Do you restock sold-out items?
Many of our drops are limited edition. However, we do occasionally restock core essentials. We recommend signing up for our newsletter or following us on social media for restock alerts.
Can I exchange an item for a different size?
Yes, we offer free exchanges for different sizes of the same product, subject to stock availability. Simply initiate an exchange through our online returns portal.